Date:Monday February 26 2007
Arsenal and Nike have vowed to replace shirts that appear to be defective.
The Gunners have issued a statement claiming all Gooners who have bought a defective shirt they can have a replacement when the batch of new ones arrive in May.
The statement read,
As you may know, there has been a problem with the 'Fly Emirates' logo on the 2006/07 home shirt, caused by a fault in the manufacture of certain batches of the logos.
There have been two issues. The first, 'delamination', is when the logo actually starts to peel off from the shirt. The second concerns the cracking of the logo.
Although we have been aware of the delamination issue since early August, this was restricted to a single manufacturing batch and as soon as we were aware of the issue we stopped selling the affected shirts. More recently we have become aware of the cracking issue which we are advised only occurs on certain shirts after one or more washings. It was when we became aware of this that we withdrew all home shirts from sale last Friday.
Although we are assured only a limited number of batches of shirts are affected, we suggest that all of our fans who have bought a 2006/07 home shirt check it for these problems.
Any fan who has identified a logo delamination or cracking problem with a shirt purchased from one of our retail operations should contact the following email address, firstname.lastname@example.org, giving their name, address, telephone number, size of shirt (e.g. boys small size) and date of purchase. We have arranged with Nike that new stock will be available in early May and we will exchange faulty shirts (following inspection) for new shirts at the earliest opportunity.
Fans who purchased shirts from other retailers should contact the relevant retailer directly.
Nike regrets that the problems with the Fly Emirates logo were not identified before the shirts were released for sale and is working closely with Arsenal to resolve them as quickly as possible.
My own shirt has started to crack on the logo, and will be grateful for my shiny new shirt in May!
Date:Monday February 26 2007
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